Privacy Policy

1. Introduction

Ansyn.ai ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide

• Name and contact information (email address, phone number, company name)
• Professional information (job title, industry, company size)
• Communication preferences and subscription choices
• Any information you provide through contact forms, email, or consultation requests
• Information shared during meetings, calls, or consultations

2.2 Information We Collect Automatically

• Technical information including IP address, browser type, device information
• Usage data including pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies (see Section 7)
• Referral sources and campaign information

3. How We Use Your Information

We process your personal data for the following purposes:

• To provide our services: Responding to inquiries, scheduling consultations, and delivering automation solutions
• To communicate with you: Sending newsletters, updates, and marketing communications (with your consent)
• To improve our website: Analyzing usage patterns to enhance user experience and functionality
• To comply with legal obligations: Meeting regulatory requirements and responding to legal requests
• For business operations: Managing client relationships, invoicing, and contract management
• To protect our interests: Preventing fraud, ensuring security, and enforcing our terms

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., newsletter subscriptions)
• Contract performance: Processing is necessary to fulfill our contractual obligations to you
• Legal obligations: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate business interests, provided it does not override your rights

5. How We Share Your Information

We may share your personal data with:

• Service providers: Third-party vendors who assist with hosting, analytics, email delivery, and other business operations
• Professional advisors: Lawyers, accountants, and consultants as needed
• Business partners: Technology partners when implementing automation solutions (with your consent)
• Legal authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally compliant transfer mechanisms.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver targeted content and advertising
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. For more information about the cookies we use, please refer to our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining retention periods, we consider the nature of the data, potential risks, and applicable legal obligations. Once data is no longer needed, we securely delete or anonymize it.

10. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent at any time where we rely on it
• Right to lodge a complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request within one month.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

If you are located in the European Economic Area and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority. You can find your local authority through the European Data Protection Board website.